We can only check an automatic reference list when it is created using Word’s references tool.

In case you have an automatic list created by a third-party software (such as Mendeley, Refworks, Zotero, and Endnote), we will have to turn it into a non-automatic format in order to help you. In this case, you will have to make adjustments manually and cannot make further automatic corrections to your reference list or add in-text citations. However, we can provide you with more detailed feedback and make sure that your citations follow the rules of your reference style exactly as they should. If you used Word's reference tool, we can keep it automatic and provide you with feedback.

Note that, in general, we can support you better when we can convert your list to a non-automatic format.