How can I contact my editor? – EN

It is not possible to contact your editor directly. Contact with your editor will always be via the Scribbr support team.

What if I have a question about the service I ordered?

If you have questions about our services, please contact our Support Team through chat, phone or email (info@scribbr.com). We are happy to help you clarify the scope of our services and what you can expect.

What if I have a question about changes or comments from my editor?

If you have any questions about your editor’s work, you can email them to info@scribbr.com. Our support team will then make sure that our Quality Management Team or your editor follows up with you as soon as possible.

💡 Tip: Add your questions as comments in the Word document. That way, your questions can be answered directly in your document.

What kind of questions can I ask my editor?

We’re always happy to provide more clarification about particular edits and suggestions, and we can also answer more general questions about your edit.

However, if you are looking for a fuller review of your edited text after you’ve incorporated the edits, we may ask you to upload a new order.