What can I do after uploading my order?

Can I add or update important information for my editor?

After you’ve placed your order, it’s not possible for you to modify your order details.

If you want to add or update important information for your editor, please contact us directly. Our support team will make sure to forward the information to your editor.

Can I add an additional service to my order?

In case you want to add another service to your order, simply contact our support team to assess whether this is still possible. As long as your editor hasn’t finished editing your document, it’s usually no problem to add an additional check.

Scribbr will ask you to pay for the additional service right away before we add it to your order. We might also ask you to extend the deadline by a few hours depending on the word count of your paper and the editing time that is left.

We also encourage our editors to notify us when they think that it would be beneficial for you to order another service on top of proofreading (e.g., a Structure Check or Clarity Check). If this is the case, we make sure to contact you to discuss this first.

Can I shorten my deadline?

It is usually not possible to shorten the deadline on a 3-, 6-, 12- or 24-hour order. If you have a 3- or 7-day deadline, it may be possible to shorten the deadline.

If you contact us early enough, our Support Team can check - in agreement with the editor - whether it is possible to shorten the deadline if you have chosen a shorter deadline (24 hours or less). Please contact us directly to ask if it’s still possible to shorten the deadline. We will assess this depending on the number of words in your paper and our editor availability.

If the deadline can be shortened, you will need to pay the respective price difference as soon as possible. Support will inform you about the new deadline and send you a payment link to pay for the remaining balance.